Terms & Conditions

Welcome to XM Connect LLC These Terms and Conditions (“Terms”) govern your use of www.xmconnectllc.com and the services we provide, including digital marketing, graphic design, web development, SEO optimization, ecommerce development, and IT support. By accessing our website or engaging our services, you agree to these Terms.

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict anyone else’s use of the site. You may not attempt to gain unauthorized access to our systems or interfere with the site’s normal operation.

Our Services

Services are provided based on the scope, timeline, and terms agreed upon with each client, typically outlined in a separate project agreement, proposal, or invoice. Any details on this website are for general informational purposes and do not constitute a binding offer until confirmed in writing.

Client Responsibilities

To deliver services effectively, we may ask you to provide accurate information, timely feedback, and access to relevant accounts or materials (such as hosting credentials or brand assets). Delays in providing this information may affect project timelines.

Payments

Payment terms, including deposits, billing schedules, and due dates, will be specified in your project agreement or invoice. Late payments may result in paused work or additional fees, as outlined in your specific agreement.

Intellectual Property

Upon full payment, clients receive ownership of the final deliverables created specifically for their project, unless otherwise agreed in writing. XM Connect LLC retains the right to showcase completed work in our portfolio unless a client requests otherwise.

Any pre-existing tools, code libraries, templates, or proprietary processes used in delivering our services remain the property of XM Connect LLC.

Revisions

Revisions to deliverables are handled according to the terms of your individual project agreement. Requests outside the agreed scope may be treated as additional work and billed accordingly.

Limitation of Liability

XM Connect LLC provides services with reasonable skill and care, but we do not guarantee specific business outcomes, such as search rankings, sales figures, or website traffic, as these depend on factors outside our control. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from the use of our services or website.

Third-Party Services

Our services may involve the use of third-party tools, platforms, or vendors (such as hosting providers or advertising platforms). We are not responsible for the performance, availability, or policies of these third parties.

Termination

Either party may terminate a project in accordance with the terms outlined in the applicable project agreement. Upon termination, the client is responsible for payment for work completed up to that point.

Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of , without regard to conflict of law principles.

If you have questions about these Terms, please contact us at info@xmconnectllc.com or through our Contact page.